Shipping Policy
Effective Date: December 30, 2024

At E1, we are committed to providing a seamless and efficient shipping experience. Below are the details of our shipping policies, including processing times, delivery estimates, and costs.

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Package Guarantee

• Guarantee: E1 guarantees that every customer will receive their package. If your package is delayed, lost, or seized by customs, please contact our customer service team for assistance. We will work with you to arrange a replacement or find an appropriate solution.

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Standard Shipping

• Delivery Time: The estimated delivery time is 7-15 business days.
• Cost: Standard shipping is free for all orders.

• Order Processing Time: Orders will be processed within 1-5 business days.

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Package Issue Resolution

• Lost or Delayed Packages: If your package has not been delivered or the tracking information indicates it was delivered but you have not received it, please contact our customer service team within 45 days of placing your order for verification and assistance.
• Other Issues: For any other issues related to your order, products, or logistics, please reach out to us within 90 days from the order date.

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Order Fulfillment

• Shipping Method: We use reliable carriers to ensure timely delivery, including standard and express shipping options.

• Processing Time: Once payment is completed, our warehouse requires 1-3 business days to process your order. You will receive a notification with tracking information once your order has been shipped.

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Contact Information

For any questions or concerns regarding shipping and logistics, please contact us:

• Email: Amoniing@gmail.com
• Website: https://amoniing.com

Last Updated: December 30, 2024